An end of lease cleaning typically includes a thorough cleaning of the entire property, including the bathrooms, kitchen, floors, walls, and windows. This may also include carpet cleaning and steam cleaning, if applicable.

The time it takes to complete end of lease cleaning can vary depending on the size of the property and the level of cleaning required. On average, end of lease cleaning can take anywhere from 4 to 8 hours or more.

If your landlord is not satisfied with the end of lease cleaning, they may withhold part or all of your security deposit to cover the cost of cleaning. That’s why we provide a 100% Bond Back Guarantee for 72 hours, which means we will provide a reclean for free if your landlord is not satisfied with the cleaning.

You do not necessarily need to be present during end of lease cleaning, but if you chose to, you can be there at the beginning and end of the cleaning to ensure that everything is completed to your satisfaction.

Most landlords require professional carpet cleaning as part of end of lease cleaning, but this may vary in some cases, depending on the lease agreement. It is important to check the lease agreement and discuss any requirements with the landlord.

Not at all. Our cleaners carry all the cleaning supplies and equipment. However, if you wish for certain cleaning agents to be used for cleaning (like, if the house is on the septic system), you need to provide this information beforehand.

It is recommended to book an end of lease cleaning service at least two weeks in advance to ensure that you get a reliable and experienced cleaning company and to allow time for any necessary preparations. However, we can provide EOL cleaning service on an urgent notice as well, even on Sundays and Public Holidays.

It is not necessary to clean the property before the end of lease cleaning service arrives, but it is recommended to clear out any personal belongings and clutter to ensure that the cleaners have easy access to all areas of the property.

Key pickup service is not included in the end of lease cleaning service. It is an additional service that we offer for an extra fee. However, if the location of the property is nearby the location for Key pickup, we may do it for free.

Using a key pickup service saves you time and hassle, as you do not need to arrange to collect and return the keys yourself. It also ensures that the cleaning company has easy access to the property, allowing them to complete the cleaning quickly and efficiently.